- Our service fee
- £185
- Official fees
- From £90, paid by you directly
- Usual time
- Allow 8 to 10 weeks after your appointment
- Appointment
- Online application, then a submission appointment at the visa centre
Replacing an OCI card is an OCI Miscellaneous service with its own documents and fee. We make sure it really is a replacement you need, because a card with wrong details or a new passport to link is a different, cheaper service.
We prepare the online application, help you write the declaration of what happened, and check every document before your appointment.
- The right OCI service chosen for your situation
- Your declaration of circumstances prepared with you
- Old and new passports matched to your OCI record
- Updates until the replacement is ready
Who it’s for: OCI cardholders in the UK whose card is lost, stolen or damaged
It depends on your circumstances
When you start, we go through these with you.
A copy of the police complaint is required for loss, theft and damage alike.
Police reportYou also sign a short letter explaining how the card was lost or damaged. It goes with the police report, not instead of it.
DeclarationThese are different OCI services with different fees. Linking a new passport is often free. Tell us and we'll move you to the right one.
Different serviceFor a child's card we also need both parents' passports and the child's full birth certificate.
Under 18What’s involved
- Start the service
Tell us what happened to the card.
- Send your documents
Photograph your passports, police report and any copy of the card with your phone.
- We check and prepare
We prepare your declaration and the online application.
- Attend your appointment
Take your originals to the visa centre. We give you the exact list beforehand.
- We keep you updated
We track the application until the replacement is ready.
What to have ready
Your exact checklist is confirmed once you start, based on your answers.
Everyone
- Current passport: the photo pageWith at least six months left
- The passport your OCI was issued againstFor an old Indian passport: front, last and all non-blank pages
- Copy of the OCI card and bookletBoth sides of the card, first and last pages of the booklet, if you have them
- Police report or crime reference
- Your signed declaration of what happened
- Proof of your UK addressElectricity or landline bill, or a rent or lease agreement
- A photo, 51 × 51 mmSquare, plain light background, not white
- Your signature on plain white paper
Only if it applies to you
- Both parents' passports and the child's full birth certificateIf the card holder is under 18
- Undertaking letter from the person named on the billIf the address proof is in someone else's name
- English translation of the police reportIf it isn't in English
Clear fees
The government and visa-centre replacement fees are separate from our service fee. They are paid by you directly; we tell you the amount and how to pay when we prepare your application.
Official fee source: VFS Global UK, checked 20 Oct 2026. Official fees can change.
Lost or damaged OCI — quick answers
Do I need a police report if my card is only damaged?
Yes. The government asks for a copy of the police complaint for theft, loss and damage.
How long does a replacement take?
Allow 8 to 10 weeks after your appointment. The Ministry of Home Affairs says a re-issue is ordinarily decided within one month of acknowledgement.
My card isn't lost, but the details are wrong. Is this the right service?
No. Correcting details is a different OCI service. Tell us when you start and we'll arrange the right one.
Do I need my old passport?
Yes, if you can. The OCI is linked to the passport it was issued against, so both old and new passports are needed.
Ready when you are
Lost or damaged OCI
One person. Add family members in the basket.
Rules, official fees and processing times are set by the relevant government or authority and can change. We provide document preparation and application support from your instructions; we are not solicitors or regulated immigration advisers. It is your responsibility to check entry requirements before you travel.
Get help
Have a question? You can ask us. Choose how you’d like to talk and we’ll know which service you’re asking about.
WhatsAppOpens with your question already startedCall 01753 490100Talk to the teamMessage us
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